Minigigant Privacy Policy
https://www.minigigant.nl
Last updated: 31-03-2023
About our privacy policy
Minigigant cares deeply about your privacy. We therefore only process data that we need for (the
improvement of) our services and handle the information we have collected about you and your use of
our services with care. We never make your data available to
third parties for commercial purposes.
This privacy policy applies to the use of the website and the services made available on it by
Minigigant. These terms come into effect on 01/04/2023, and the publication of a
new version will supersede all previous versions. This privacy policy describes what data about you
we collect, what this data is used for, and with whom and under what conditions
this data may be shared with third parties. We also explain how we
store your data, how we protect your data from misuse, and what rights you have regarding
the personal data you have provided to us.
If you have questions about our privacy policy, you can contact our privacy contact person; you
will find their contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we (have it) stored, which
security techniques we use, and who has access to the data.
Webshop software
MijnWebwinkel
Our webshop is developed using software from MyOnlineStore. Personal data that you make available to us for the purpose of our
services is shared with this party. MyOnlineStore has access to your
data to provide us with (technical) support; they will never use your data for any other
purpose. MyOnlineStore is obliged under the agreement we have concluded with them to take appropriate
security measures. MyOnlineStore uses cookies to collect technical information
regarding your use of the software; no personal data is collected and/or
stored.
Email and mailing lists
MijnWebwinkel
Our website uses a third party that handles the email traffic originating
from our website and the sending of any newsletters. All confirmation emails you receive
from our website and web forms are sent via Myonlinestore's servers. Myonlinestore will never use your
name and email address for its own purposes. At the bottom of every email sent automatically via our
website, you will see an 'unsubscribe' link. If you click this, you will no longer receive emails from our website.
This may seriously impair the functionality of our website! Your personal data is securely stored by
Myonlinestore. Myonlinestore uses cookies and other internet technologies
that make it possible to see whether emails are opened and read. Myonlinestore reserves the right to use your
data to further improve the services and, in that context, to share information with
third parties.
MailChimp
We send our email newsletters using MailChimp. MailChimp will never use your name and email address for its own
purposes. At the bottom of every email sent automatically via our website, you will see the
'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is securely stored by MailChimp.
MailChimp uses cookies and other internet technologies that make it possible to see whether emails are opened and read. MailChimp reserves the right to use your data to
further improve the services and, in that context, to share information with third parties.
Myonlinestore
We use the services of Myonlinestore for our regular business email traffic. This party
has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and
our data as far as possible. Myonlinestore does not have access to our mailbox, and we
treat all our email traffic as confidential.
Payment processors
Mollie
To process (part of) the payments in our webshop, we use the platform of
Mollie. Mollie processes your name, address, and city details, as well as your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
personal data. Mollie reserves the right to use your data to further improve the
services and, in that context, to share (anonymized) data with third parties.
All the safeguards mentioned above regarding the protection of your personal data also
apply to the parts of Mollie's services for which they engage third parties. Mollie does not keep your
data longer than is permitted under statutory retention periods.
Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are
required to provide a name and email address. WebwinkelKeur shares this data with us so that we can
link the review to your order. WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If
we invite you to leave a review, we will share your name and email address with
WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties to provide the
services; we have given WebwinkelKeur permission to do so. All the
safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
Shipping and logistics
PostNL
If you place an order with us, it is our responsibility to have your package delivered to you. We use
the services of PostNL to carry out the deliveries. For this purpose, we need to share your name,
address, and city details with PostNL. PostNL uses this data solely for the purpose of
fulfilling the agreement. If PostNL engages subcontractors, PostNL also makes your data
available to these parties.
Invoicing and accounting
Snelstart
To maintain our administration and accounting, we use the services of
Snelstart. We share your name, address, and city details, as well as details regarding your order.
This data is used to administer sales invoices. Your personal data is
securely transmitted and stored. Snelstart is obliged to maintain confidentiality and will treat your data
confidentially. Snelstart does not use your personal data for any purposes other than
those described above.
External sales channels
Marktplaats.nl
We sell (part of) our items via the Marktplaats.nl platform. If you place an
order via this platform, Marktplaats.nl shares your order and personal data with us. We use this data
to process your order. We treat your data confidentially and have taken appropriate technical and
organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your data solely for the purpose of providing our services. This means that the purpose of the
processing is always directly related to the request you have provided. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to contact you at a later time—other than at your
request—we will explicitly ask for your permission. Your
data is not shared with third parties except to fulfill accounting and other administrative
obligations. All these third parties are bound by confidentiality under the agreement
between them and us, or by an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our
services. This data (for example, your IP address, web browser, and
operating system) is not personal data.
Cooperation with tax and criminal investigations
In certain cases, Minigigant may be required by law to share
your data in connection with a government tax or criminal investigation. In such a case,
we will be forced to share your data, but we will oppose this to the extent possible under the law.
Retention periods
We retain your data as long as you are our customer. This means that we retain your customer profile until you
indicate that you no longer wish to use our services. If you indicate this to us, we will also
treat it as a request for erasure. This also means that we do not retain your data for longer than two years
from the last point of contact or transaction, unless there is a lawful basis for doing so.
Under applicable administrative obligations, we are required to retain invoices containing your
(personal) data; we will therefore retain this data for as long as the applicable retention period lasts.
However, employees will no longer have access to your customer profile and documents that we have created in connection with
your request.
Your rights
Under applicable Dutch and European law, you as a data subject have certain rights regarding the personal data that is processed by or on behalf of us.
We explain below what these rights are and how you can exercise them. In principle, to prevent misuse,
we only send extracts and copies of your data to your known email address. If you wish to receive the
data at a different email address or, for example, by post, we will ask you to
provide proof of identity. We maintain a record of completed requests; in the case of a request for erasure,
we process anonymized data. You will receive all extracts and copies of data in the
machine-readable data format that we use within our systems. You have the right at all times to file a
complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in an
improper way.
Right of access
You always have the right to access the data that we (have) process and that relates to you or
is traceable to you. You can make such a request to our privacy contact person.
You will receive a response to your request within 30 days. If your request is granted,
we will send a copy of all data to your known email address, along with an overview of the processors
who hold this data, stating the category under which we have stored this data.
Right to rectification
You always have the right to have the data that we (have) process and that relates to you or
is traceable to you corrected. You can make such a request to our privacy contact person.
You will receive a response to your request within 30 days. If your request is granted,
we will send a confirmation to your known email address that the data has been corrected.
Right to restriction of processing
You always have the right to restrict the processing of data that we (have) process and that relates to you or is
traceable to you. You can make such a request to our privacy contact person.
You will receive a response to your request within 30 days. If your request is granted,
we will send a confirmation to your known email address that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we (have) process and that relates to you or
is traceable to you carried out by another party. You can make such a request to
our privacy contact person. You will receive a response to your request within 30 days. If your
request is granted, we will send extracts or copies of all data about you that we have processed, or that other processors or third parties have processed on our behalf, to your known email address. In all
likelihood, we will no longer be able to continue the services in such a case, because the secure
linking of data files can no longer be guaranteed.
Right of objection and other rights
In certain cases, you have the right to object to the processing of your personal data
by or on behalf of Minigigant. If you object, we will immediately stop processing the data
pending the handling of your objection. If your objection is well-founded, we will make extracts and/or copies
of the data that we (have) process available to you and then permanently stop processing. You
also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that it does,
please contact our privacy contact person.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to monitor and report on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We collect information about your browsing behavior and share this data with Google. Google may interpret this
information in connection with other datasets and thereby track your movements on the internet.
Google uses this information to offer, among other things, targeted advertising (Adwords) and
other Google services and products.
Third-party cookies
If third-party software solutions use cookies, this is stated in this
privacy statement.
Changes to the privacy policy
We reserve the right at all times to change our privacy policy. However, you will always find the most
recent version on this page. If the new privacy policy has consequences for the way we process already collected data
regarding you, we will inform you by email.
Contact details
Minigigant
Lindsterlaan 3 9363 EA Marum Netherlands
T 0594 853505
E info@minigigant.nl
Privacy contact person
Sako Reitsema
Privacy contact person
Sako Reitsema