Right of withdrawal/ Returns
You have the right to cancel your order without giving a reason within 14 days after the day of receipt. After cancellation, you have another 14 days to return your product. You will then receive a full refund of the order amount, including shipping costs. Only the costs for returning the item from your home to the webshop are at your own expense. These costs amount to approximately 7.25 per package; please consult your carrier's website for the exact rates.
If you make use of your right of withdrawal, the product must be returned to the company with all supplied accessories and – if reasonably possible – in its original condition and packaging. If the product is damaged or the packaging is more damaged than is necessary to sell the product, we may pass on this reduction in the product's value to you. Therefore, please handle the product with care and ensure that it is properly packaged when returning it.
To make use of this right, you can contact us via info@minigigant.nl. We will then refund the outstanding order amount within 14 days of registering your return, provided that the product has already been received back in good condition.
For returns, please download the form below and include it filled out with the package, so that we can process your return quickly.
You can send returns to:
Minigigant
Lindsterlaan 3
9363EA Marum
Netherlands